If you’re business is new to twitter then this article by Stefan Topfer is very helpful on the use of hashtags in tweets: http://sme-blog.com/top-5-tips-2/top-5-tips-for-social-media-hashtags?utm_source=rss&utm_medium=rss&utm_campaign=top-5-tips-for-social-media-hashtags
Read an excellent article on the Businesszone website providing valuable tips on how businesses can use Social Media effectively: Social Media Day 2012: The ultimate guide to social media for business.
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