Trying to contact HMRC can be difficult at times. The Tax Faculty of the Institute of Chartered Accountants has just published a very helpful guide:
How to contact HMRC: Tax Faculty guide
The ICAEW Tax Faculty has published a comprehensive guide to contacting HMRC.
Branded as ICAEW TAXtools1, the guide can be downloaded as a PDF and includes telephone numbers, email facilities, postal addresses. It also lists useful HMRC website links, ranging from paying tax and child benefit and tax credits to reporting tax evasion and online forms.
AccountingWEB and Tax Faculty member Shirley Martin comments: “Not only does it give contact details, but it also gives lots more general advice including such things as the list of security questions that HMRC will ask you when you call them. Anyone can access it. You don’t have to be a Tax Faculty member.